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Month: September 2018

Case Study: Can You Fix a Toxic Culture Without Firing People?

September 25, 2018 Peerless Leave a comment

The flight attendant had to ask her twice, “Anything to drink, ma’am?” Read whole article here… by Francesca Gino  

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Posted in: Culture

The overlooked essentials of employee well-being

September 18, 2018 Peerless Leave a comment

Having only a financial relationship with our employees is costing nearly $200 billion each year in healthcare costs. How do…

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Posted in: Culture, Engagement

Why Company Culture Needs To Be Part Of Your 2018 Budget

September 11, 2018 Peerless Leave a comment

As a CEO, I spend a lot of time thinking and talking with others about business priorities, and invariably, company…

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Posted in: Culture

An Emotional Connection Matters More than Customer Satisfaction

September 4, 2018 Peerless Leave a comment

In the search for profitable organic growth, more and more companies are making major investments in optimizing the end-to-end customer…

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Posted in: Culture, Engagement

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